1. Home
  2. FAQ
Frequently Asked Questions

Fe77 FAQ — All your
Answers to Your Questions

Whether it's login, registration, deposit, withdrawal, bonuses, or games — find straightforward answers to all your common questions right here on our FAQ page.

Register Now Login
50+
Total FAQ Questions
6
Topic Categories
24/7
Support Active
3 Minutes
Average Resolution Time
Why This FAQ Page?
About fe77 All Information In One Place

You can resolve most issues on your own without contacting support — that's exactly what this FAQ page is here for.

Account & Login

Find answers to all your questions about registration, login, password changes, and account verification.

Deposits & Withdrawals

Find out everything about depositing via Mobile Banking, Nagad, and Rocket, plus how the withdrawal process works.

Bonuses & Offers

Answers to all your questions about the welcome bonus, daily bonus, cashback, and referral offers.

Games & Game Lobby

Simple answers to common questions about Fish Game, slots, live betting, and the game lobby.

Security & Privacy

Answers to all your questions about account security, two-factor authentication, and the privacy of your personal information.

App & Downloads

Solutions for issues with downloading, installing, and using the fe77 app on mobile.

Questions by Topic
All FAQ At a Glance

Choose a category below and find the answer you're looking for. All fe77-related topics are covered here in plain, easy-to-understand English.

Account & Login — Everything from registration to login and password recovery, all answered.

Opening a new account on fe77 is quick and easy. Go to the registration page and enter your mobile number, password, and required details. Verify with the OTP sent to your phone — your fe77 account will be ready in just a few minutes, and you'll instantly receive your welcome bonus.

No, fe77's policy allows each person to hold only one account. If multiple accounts are found under the same individual, they may be closed and any accumulated bonuses forfeited. Play fair and enjoy all the benefits through a single account.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email — an OTP will be sent to you. Verify using the OTP, then set your new password. The whole process takes just 2-3 minutes.

KYC verification is required to withdraw on fe77. Go to Account Settings, select "Identity Verification", and upload a photo of your National ID or passport. Verification is usually completed within 24 hours. Without KYC, your daily withdrawal limit will be restricted.

Yes, your mobile number can be changed after a security verification. Go to Account Settings and click the "Change Mobile" option. An OTP will be sent to your old number — verify it, then enter your new number. The new number will also need to be verified via OTP.

If your account is suspended, contact fe77 customer support via live chat. Accounts are typically blocked due to incorrect information, multiple accounts, or rule violations. Providing accurate details and completing verification usually allows you to recover your account.
Deposits & Withdrawals — All your payment questions for Mobile Banking, Nagad, and Rocket, answered.

The minimum deposit on fe77 is just BDT 200. You can deposit anytime via Mobile Banking, Nagad, or Rocket. Your first deposit comes with a special welcome bonus credited on top of your deposited amount.

Withdrawals at fe77 are typically processed within 5 to 30 minutes. During peak hours, it may take up to 2–3 hours. Completing KYC verification helps speed up the process. Withdrawals made between 11 PM and 6 AM are generally processed the fastest.

Deposits are usually credited within 2-5 minutes. If yours hasn't appeared, save a screenshot of the payment and contact our support team via live chat. Providing your transaction ID will help resolve the issue faster. All cases are resolved within a maximum of 1 hour.

The daily withdrawal limit on fe77 depends on your account level and KYC status. Standard accounts can withdraw up to BDT 50,000 per day, while verified accounts have a higher limit. VIP members have no daily withdrawal limit.

fe77 currently supports the following payment methods:
  • Mobile Banking (Personal & Merchant)
  • Nagad
  • Rocket (Dutch-Bangla Mobile Banking)
  • Ways
  • Bank Transfer (for selected accounts)
All payments are processed instantly.
Bonuses & Offers — Questions and answers about welcome bonuses, daily bonuses, and special offers.

When you register on fe77 and make your first deposit, the welcome bonus is automatically credited to your account. The bonus amount is based on your first deposit. If you have a promo code at the time of registration, make sure to enter it to receive your bonus.

Bonus funds cannot be withdrawn directly — you must first meet the specified wagering requirements. Each bonus has its own turnover condition (typically 5x to 15x). Once the requirements are fulfilled, any winnings from the bonus become withdrawable.

Log in to fe77 every day to claim your daily bonus. Log in for 7 consecutive days to earn a special weekly bonus, and 30 consecutive days to unlock the monthly mega bonus. Missing a day will reset your streak.

Share your referral code with a friend. When they register using your code and make their first deposit, you'll receive a referral bonus. Your friend also gets a special sign-up benefit. The more friends you refer, the more bonuses you earn.
Games & Game Lobby — All questions about Fish Game, slots, and betting.

fe77 currently offers the following game categories:
  • Fish Game — A variety of fishing games where skill can lead to big wins
  • Slots — Hundreds of slot machine games
  • Live Betting — cricket, football, and more Sports
  • Live Casino — Card games with real dealers
  • Game Lobby — All games in one place

In fe77's fish game, catching bigger fish earns bigger rewards. Start with smaller bets to get a feel for the game. Use special weapons and power-ups to take down the big fish. Getting into a bonus round multiplies your rewards significantly.

Yes, all games at fe77 use an RNG (Random Number Generator) system — meaning every outcome is completely random and unpredictable. Third-party auditing firms regularly verify the fairness of the games. The RTP (Return to Player) percentage for each game is published transparently.

There are several ways to earn free spins on fe77: free spins come with the first deposit bonus; landing 3 or more scatter symbols in a game triggers a bonus round with free spins; and weekly promotions offer free spins on selected slots.
Security & Privacy — Keep your account and personal information secure.

Yes, fe77 protects all your personal information with SSL encryption. Your name, mobile number, and payment details are never shared with third parties. Server security is regularly updated, and any suspicious activity is blocked automatically.

Go to Account Settings → Security → Two-Factor Authentication to enable it. Each time you log in, an OTP will be sent to your mobile. With 2FA enabled, no one can access your account even if they know your password.

If you receive a notification about a login from an unfamiliar device or location, change your password immediately and log out of all devices. Then contact fe77 support. You can also review your login history in Account Settings and terminate any suspicious sessions.

No, no fe77 staff member can view your password. Passwords are stored using bcrypt encryption — a one-way process that makes it impossible for anyone to retrieve the original password. No fe77 representative will ever ask you for your password.
App & Downloads — All your questions about the fe77 mobile app, answered.

Download the fe77 app directly from our official download page. An APK file is available for Android, and a separate version is available for iOS. Do not download the fe77 app from any other source — fake apps can steal your personal information.

To install a third-party APK on Android, you need to allow installation from unknown sources. Go to Settings → Security → Unknown Sources and enable it. Then tap the APK file and proceed with the installation. You can turn this setting off again after installation if you prefer.

Yes, you can log in to the fe77 app using fingerprint or Face ID. Enable biometric login from the app settings. Log in with your password the first time and add biometric authentication. After that, you can access your account with just a touch.

When a new update is available, you'll get a notification when you open the app. Tap "Update" and you'll be taken to the download page to install the latest version. Always keep the app up to date to access new features and security improvements.
Category
Need Support?

If you can't find your answer in the FAQ, our 24/7 support team is always ready to help.

[email protected]
Average response time: 3 minutes
Quick Links
Please Note: fe77 is an 18+ platform. Please play responsibly and set your own limits.
Get Started Now

On fe77 Join Today

Got your answers? Don't wait — register at fe77 now. Welcome bonuses, daily offers, and hundreds of games are all waiting for you.

Register Now Login App Download
50+
FAQ Answers
24/7
Live Support
100,000+
Active Members
BDT 500+
Welcome Bonus
বাংলা